SAI Groups

Automated CCTV camera health check

The visual AI platform identifies CCTV cameras that are non-functional, initiates recovery actions, and sends alerts to the CCTV vendor to seek further assistance.

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Detailed view : Protecting Profits and People with Visual AI

In most retail stores, there are high chances of a few CCTV cameras being non-functional at any given point in time. And the worrying aspect is that the security teams are oblivious to this. This can have a detrimental impact on the store’s ability to report and act on incidents that can potentially put the staff’s personal safety at risk. Add to this, the concerns around theft incidents that go unnoticed. Without live video footage from the cameras, the visual AI gets blindsided and cannot offer any timely assistance.

What is an automated CCTV camera health check?

Automated CCTV health check is a key feature of the visual AI platform which continuously checks if the CCTV cameras that it monitors are fully functional.

How does automated CCTV camera health check work?

The visual AI platform initiates the following actions:

  • Identifies CCTV cameras that are non-functional
  • Initiates recovery actions to try and the CCTV functioning status
  • If recovery actions fail, the visual AI platform sends notifications to the vendor responsible for CCTV maintenance and support. 

Key Benefits

Comprehensive CCTV monitoring

All CCTV cameras can be brought under automated health monitoring.

Air-tight security

By ensuring that all cameras are functional, the visual AI platform provides a heightened level of protection against retail theft and comprehensive staff safety against violence.

Timely maintenance of equipment

With vendors receiving live notifications as and when CCTV cameras become non-functional, retail stores can be assured of timely maintenance and support for their equipment.

FAQ

How does it work?
  • Identifies non-working cameras
  • Attempts automatic recovery of non-working cameras
  • Notifies the CCTV maintenance vendor if recovery fails
Why is it important?

Keeps all cameras operational, improving security and staff safety, and ensures incidents are not missed.

What are the benefits?
  • Complete CCTV coverage
  • Enhanced protection against theft and violence
  • Fast maintenance through vendor alerts